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Support
for Registered Users
All registered customers of our motion software products can
purchase packs of support e-incidents that connect you with
our support and engineering teams electronically. This is
the most efficient, direct, and economical manner to initiate
proactive communications with our technical specialists. Most
importantly, it guarantees you one-on-one interactions designed
to thoroughly resolve your specific issues.
Support Plans
ROY-G-BIV also provides standard and custom support agreements to meet
your exact needs. Our annual plans provide you such
benefits as ongoing product updates, fixes, and patches; extensive
e-incident support; and access to our online support center
with knowledgebase and knowledge sharing resources. For more
information on our support plans, please contact one of our
sales representatives at the Contact
Us area.
If
you require the highest level of motion software assistance
with your critical projects to accelerate market delivery,
reduce overall project cost, or conserve internal resources,
our Integration Services are available to extend your team
with dedicated engineering expertise.
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